Framework responds to complaints that BIOS update bricks Ryzen 7040 laptops

Framework, the modular‑design laptop manufacturer, announced that it will replace a batch of out‑of‑warranty AMD mainboards used in several of its devices. The company said the decision follows the identification of a hardware issue that could affect system stability, prompting a voluntary remediation program for affected units that are no longer covered by the standard warranty period.

Customers with the specified AMD‑based models can request a replacement board by contacting Framework’s support team, which will provide a refurbished or new mainboard at no cost. The company outlined that the program will run through the end of the calendar year and that shipping will be handled worldwide, with an estimated turnaround of two to three weeks after the request is approved. Framework emphasized that the replacement will not require additional software updates and that the move is part of its commitment to long‑term device sustainability.